Legal Help for Consumer Disputes in Delhi
If you have been sold a defective product, cheated by a builder, denied an insurance claim or given poor service, the law gives you a remedy. Consumer cases can be confusing to pursue alone — we handle them before the District, State and National Consumer Commissions.
What Is a Consumer Court?
Consumer Commissions are quasi-judicial bodies set up under the Consumer Protection Act, 2019 to give faster and less expensive relief against unfair trade practices, defective goods and deficient services. The District Commission hears claims up to ₹50 lakh, the State Commission from ₹50 lakh to ₹2 crore, and the National Commission above ₹2 crore.
Who Qualifies as a Consumer?
Anyone who buys goods or hires services for their own use — not for resale or commercial purposes — is a consumer, and can file a complaint if the product or service was not what was promised.
Complaints That Can Be Filed
- Defective goods — electronics, vehicles, appliances, medicines
- Deficient services — banks, insurers, hospitals, builders, schools, telecom
- Unfair trade practices and misleading advertisements
- Overcharging, including above MRP
- Non-delivery of goods or incomplete services
- Builder delays and non-delivery of property
- Rejected or delayed insurance claims
- Fraud by e-commerce platforms or sellers
- Cheating by travel agents or educational institutions
Cases We Handle
- E-commerce fraud
- Builder delay and cheating, including RERA matters
- Insurance claim rejection and delay
- Banking and financial services disputes
- Defective vehicles
- Defective electronics and appliances
- Medical negligence and hospital complaints
- Telecom and internet disputes
- Education fee disputes
- Travel and booking disputes
- Coaching institute fraud
Why Choose Us as Your Consumer Court Lawyer
Experienced Team
Cases handled before the District, State and National Commissions.
Clear Communication
The process explained in plain language.
Honest Assessment
An upfront view of your case, likely relief and timelines.
End-to-End Handling
From the legal notice to the final order and its execution.
Affordable Fees
Access to justice should not depend on your budget.
Based in Delhi
Familiar with the Consumer Commissions in Delhi and their procedures.
Our Process
- 01
Consultation
We hear your side and review your papers in confidence.
- 02
Strategy
We explain your options, timeline and likely costs.
- 03
Action
We draft, file and appear for you at every hearing.
- 04
Resolution
We follow through to settlement, order or appeal.
Consumer Court — Frequently Asked Questions
Which Consumer Commission should I approach?
It depends on the amount paid for the goods or services: the District Commission hears claims up to ₹50 lakh, the State Commission from ₹50 lakh to ₹2 crore, and the National Commission above ₹2 crore.
Is there a time limit for a consumer complaint?
A complaint should be filed within two years of the date the cause of action arose. The Commission can accept a later complaint if there is sufficient reason for the delay.
Can I file a consumer complaint online?
Yes. Complaints can be filed online through the e-Daakhil portal, and many hearings can be attended through video conferencing.
This page gives general information about the law in India and is not legal advice. Please consult an advocate about your specific situation.